Delivery & Returns
Delivery Areas and Times
We offer free same-day delivery to Hong Kong Island, Kowloon, and parts of New Territories (orders placed before 10:30 a.m. Mon-Fri).
We offer free next-day delivery to Tung Chung, Discovery Bay and parts of New Territories (orders placed before 4:30 p.m. Mon-Fri).
All orders placed after 4:30 p.m. on Friday will be considered placed before 10:30 a.m. on Monday. For further details, please check your neighborhood's delivery schedule.
Please note we do not deliver to Ma Wan, Sha Tau Kok, Sai Kung Country Park, outlying islands or Lantau Island, except Tung Chung and Discovery Bay. For more information, please see our FAQ page.
No Minimum Order Value
For a limited time only, we’re offering everyone free delivery with no minimum order. Become a Spark member to continue enjoying this benefit with every purchase.
Spark members also enjoy our convenient recurring delivery option.
Returns and Refunds
Happy is healthier! If you’ve ordered the wrong product, received damaged goods, or are not thrilled with your order for any reason, please contact us within 14 days of receiving your order. We’d love to help.